Support
We are here for you.
Find answers to common questions or reach out to us directly — we respond fast.
Warranty
All Invisible products come with a 1-year limited manufacturer warranty from the date of purchase. The warranty covers defects in materials and workmanship under normal use. It does not cover physical damage, water damage beyond the rated IPX rating, or unauthorised modifications.
Returns & Refunds
We offer a 30-day return policy for products in original, unused condition with all packaging and accessories. To initiate a return, contact us at support@iminvisible.in with your order details. Refunds are processed within 5-7 business days of receiving the returned item.
Shipping
We ship across India. Standard delivery takes 3-7 business days. Express shipping (1-3 business days) will be available at additional cost. All orders are shipped with a tracking number. Free shipping on orders above a threshold to be announced at launch.
FAQ
Frequently asked questions
We are currently in the final stages of product development and quality testing. We expect to launch our first product, the Invisible Air One, in 2025. Sign up through our contact form to be the first to know.
Still need help?
Our support team is available Monday – Saturday, 10 AM to 7 PM IST. We aim to respond to every query within 24 hours.